FAQ
What insurances do you accept?
For more information, please see below:
- Call the Central Billing Office at (855) 264-0222
- Call Raleigh Sedation Associates at 800-242-5080 or 919-214-5650
- Visit www.raleighendoscopy.amsurgsites.com/for-patients/insurance-and-billing
If you are waiting for a call from one of our physician’s offices, please contact the office directly or follow-up with the physician that referred you. We have more than 25 physicians from multiple GI practices who utilize our 3 centers.
Why do you ask about my ethnicity and race?
This is a CMS (Centers for Medicare and Medicaid Services) requirement that all health organizations are required to document to maintain their CMS certification. Raleigh Endoscopy Centers are both CMS and AAAHC (Accreditation Association of Ambulatory Health Care) certified centers.
Why do you ask about advanced directives?
This is another CMS and AAAHC requirement.
I didn’t know that I needed someone to stay here….no one told me.
The office should have provided you with our REC patient pre-procedure instructions sheet.
- The reason we need someone at the center is for your safety in case of an emergency. Also due to the anesthesia you will receive for your procedure, you will need a responsible adult to care for you and take you home post-procedure.
How long is my procedure going to take?
Why am I required to fill out these forms for REC? Why don’t you have access to my information that the Dr. already has?
Raleigh Endoscopy Centers are not affiliated with the multiple practices that utilize our ASC and are not on the same EMR (electronic medical record) system. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) rules and IT security guidelines do not allow us access to your information on the practices EMR. This is also why we cannot accept the forms via email. Email is not an approved format for submitting PHI (Protected Health Information) unless the email has the ability to encrypt the data shared and most personal emails do not have this functionality.
I need to schedule/reschedule my appointment.
Please contact the office directly or follow-up with the physician that referred you. We have more than 25 physicians from multiple GI practices who utilize our 3 centers.
What bill(s) will I encounter for my procedure?
This will depend on a few things:
- The type of procedure you have – Go to Our Procedures
- Your insurance coverage – Go to Insurance and Billing
- Your Anesthesia Plan of Care received during the procedure – www.raleighsedationassociates.com